Oracle CRM solutions help organizations drive sales, marketing, loyalty, and service effectiveness. And in combination with Oracle’s Commerce solutions, they deliver a unified cross-channel experience for consumers. Oracle CRM in the Oracle Cloud provides: 

• Contextual intelligence, real-time and historical analytics, and adaptive business planning 
• Integrated sales and marketing data in the cloud, Outlook/mobile integration, and industry-specific solutions 
• A lower total cost of ownership, enterprise-grade security and your choice of multi-tenancy or single-tenancy options.